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Frequently Asked Questions
We offer a wide range of sizes to accommodate your needs. Sizes range from 5x5, or 25 square feet, to 10x30, or 300 square feet. Determining the right size is easy with the help of our Store Managers who are trained to assist you in this process. Larger sizes maybe available call our office to check for availability.
You may need a climate control unit if you have books, antique furniture, paintings, electronics or art work of any kind. Climate control units are heated and air-conditioned; this is a feature that we offer at most of our facilities. This feature helps protect your stored belongings from the extreme temperatures and makes going through the storage more comfortable.
A drive-up unit is an outside unit, located on the ground, which gives you the ability to load your belongings directly from a vehicle or truck. but keep in mind the climate-controlled units are inside units
If it’s worth storing, it’s worth protecting! You may carry your own insurance (check your homeowner’s or renter’s policy to see if you are already covered). Though caution has been taken to provide you with a safe and secure storage space, we are not responsible for any damage or loss. Our facilities are pre-approved by Deans and Homer Self Storage Insurance. Ask our Storage Manager for brochures to enroll or you can also do it online at www.insureyourstuff.com
We give you the flexibility to book a reservation up to 10 days in advance to help you plan ahead. There is a $10 non-refundable fee that can be applied towards the monthly rent.
We require a 10 days written vacating notice prior to your due date. We also ask you to fill out a vacating report once unit is being emptied.
We must see a valid government-issued form of photo identification (a driver’s license, state-issued ID or passport).
You should contact your Ray Self Storage Professional during normal office hours for assistance
Ray Self Storage strives to make your storage experience as hassle free as possible, including paying your bill. Our leases are month-to-month, and they will be due on the day you move in. We do not prorate or do rent refunds. There is no deposit or administration fee. Payments can be processed by mail, in person or you can also pay online. You may also arrange to have payments automatically deducted from your credit card. Please ask your manager about this feature
No. We accept cash, checks and credit cards (Visa, MasterCard, American Express, and Discover). For your convenience, we can also set your account up for automatic payment from a credit or bank debit card.
You can purchase a new lock at any of our local Storage facilities, or you can bring your own lock. We recommend purchasing a disc lock to ensure the highest level of security.
Our facilities offer a free truck for move-in to the storage, some restrictions apply, call the location nearest to you for details. We also offer local truck rentals.
